Warranty Terms & Conditions {

For Hong Kong & Macau only


  1. STAR-ASIA warrants this product to be free from defects in material and workmanship for one year (6 months for battery) except PRINT HEAD, CASE, RIBBON, AUTOCUTTER & ONSITE SERVICE
  2. Online registration should be done within 15 days since purchased date
  3. This warranty shall NOT apply if one of the following occurs:
    • Abuse or misuse
    • Cannot present sales invoice
    • Any repair or modification made by customer himself
    • Operation not with manufacturer’s specification
    • Accidental, intentional damage
    • Natural disasters
    • Improper installation, operation or maintenance
    • Damage by liquid or resulting from relocation by customer
    • The defects or malfunction is caused by Non-Genuine ribbon or poor quality paper
    • Other conditions not arising from defects in product material or workmanship
  4. When the product needs service, you may contact us at +852 - 2795 2335 for technical support or deliver it to our service centre.
    Repairing Service Center :
    Unit 1905, Enterprise Square Two, 3 Sheung Yuet Road, Kowloon Bay, HK
    Business hour: Monday to Friday 09:30 - 12:00 & 13:30 - 17:00
  5. This warranty is effective in Hong Kong and Macau only
  6. STAR-ASIA reserves the rights to all final decisions and revises above conditions without prior notice
  7. * Warm Reminder *

    Please send the printer for repairment along with your paper roll & ribbon (for dot-matrix printer only).

STAR Micronics MC-Print Family